Return & Refund Policy

Return & Refund Policy — Nexura Pickleball

🔄 14-Day Free Returns

Not satisfied? Return your paddle within 14 days of delivery for a full refund — no questions asked.

✅ Conditions

  • Item must be in original condition.
  • Original packaging preferred but not required.
  • Proof of purchase required.

💰 Refund Process

  1. Contact us at gaha17025@gmail.com
  2. Receive return shipping label within 24 hours.
  3. Ship the item back.
  4. Refund processed within 5 business days of receipt.

🛡️ Warranty Claims

Manufacturing defects are covered under our 1-year warranty. Contact us with photos of the defect and your order number.